Hamburg

Avis Germany Rental Terms for travel between 01-Jan-2012 and 31-Dec-2013

Additional Driver
EUR 5.00 (EUR 4.21 Netto) Per Day
EUR 35.00 (EUR 29.42 Netto) Per Week
Maximum EUR 50.00 (EUR 42.02 Netto)
 
Age
Minimum Age 21 Years, Exceptions:
Group A - 18 Years
Group J - 25 Years
 
Breakdown
Tel.: 01805-882299
When Phoning From Abroad Or Using A Mobile Phone Dial +49 30 2309370.
 
Car Availability
Standard Fleet on Free-sell
Group J Standard Fleet (E.G. Mercedes S-Class) On Request
See Fleet Comment
 
Cargo Vans
Cargo Vans at Airports: AGB, TXL, SXF, THF, BRE, DTM, DRS, ERF
 
Prestige cars (Porsche) on request only.
Enter Model In Remarks And Use Correct Rate Code.
 
Cross Border Rentals
Cross Border Rentals Allowed Into All European Countries;
For Exceptions See Below:
 
No Cross Border Rentals Permitted Into the Following Countries:
Albania, Belarus, Bosnia, Macedonia, Moldova, Serbia and Montenegro, Russia, Turkey and Greece.
 
A) For Domestic Reservations With Rate Code T5 (Daily/Weekly) And T6 (Weekend) Or Any Corporate Rate Code Cross Border Rentals Are Allowed Without Travel-East-Charge Into:
Bulgaria, Croatia, Czech. Rep., Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Ukraine.
 
B) Inbound Reservations:
Zone 1: With Any Rate Code Cross Border Rentals Are Allowed Without Travel East Charge Into:
Czech. Rep., Hungary, Poland, Slovenia, Slovakia.
 
Zone 2: With Any Rate Code Cross Border Rentals Are Allowed With A Travel East Charge of EURO 8.00
Incl. Tax Per Rental Day Into: Bulgaria, Croatia, Estonia, Latvia, Lithuania, Romania And Ukraine:
 
Procedure for All Travel East Reservations:
Free-sell With Mandatory Remark: "Travel East" Followed By The Name Of The Country/Countries.
Travel East Rentals Available For Car Groups A, B, C, D, H, I, K, O, L Only.
 
Due to Special Fleet Restrictions By Car Manufacturers
No Special Car Model Wishes Possible.
 
Cargo Vans Are Allowed To Travel East.
Reservation Must Be On Request and Include Remarks As Above. 
No Special Rate code Required.
Van Rate Code.
 
Enter Italy: Allowed For All Car Groups except Car Group J
 
Ferry Transportation Allowed into non Restricted Countries.
 
Currency Information
EUR - EURO
 
Currency Restrictions
None
 
Delivery & Collection
Should Be Organized With Local Office Directly.
Available From Downtown Locations and On Request Only.
Within City : Monday-Friday 09:00-17:00 EUR 32.00 (Incl. Tax)
Outside City : Only On Request.
 
Delivery/Collection at Weekend Only On Request.
 
Full Reservation Details Required.
EUR 32.00 (Incl. Tax) - For Failed Delivery or Collection
 
Drivers License
Renters And Additional Drivers Must Hold A Drivers License For A Minimum Of 1 Year.
Group A - Minimum Of 6 Months
All Porsche Vehicles - Minimum of 3 Years
Group P - Requires Class 3 Or Category C1 License.
 
An International Drivers License Is Required In Addition To The National Drivers License If The Renter's Or Additional Driver's License Is In Non-Roman Alphabet.
 
In Addition To A Valid Driver's License, Renter And Additional Driver Must Also Present Their Valid Id Or Passport.
 
Gas
Unleaded Cost per Liter
EUR 2.95 (Taxable)
 
Diesel Cost per Liter
EUR 2.95 (Taxable)
 
Adblue/Lpg Cost per Liter
EUR 1.05 (Taxable)
 
Prepaid Gas Option Available At All Corporate Stations And Corporate Agencies. No Refund Of The Prepaid Amount.
 
Diesel Option
See Special Equipment
 
Grace Period
29 Minutes
If The Car Is Being Returned 30 Minutes After Agreed Drop Off Time Avis Is Going To Charge An Additional Rental Day.
 
Luxury Cars
See Fleet Comment - Prestige Cars
 
Meet Late Arrival
Available At Any Airport, Railway and Downtown Office On Request.
 
Customer Credit Card Number + Tel. Num And Billing Address Is Mandatory Mla Charges: The Charge For A Mla Is EUR 35,00 (Incl Tax).
 
For Any Flight Scheduled To Arrive Within Avis Office Hours, Which Due To Unforeseen Circumstances, Fails To Arrive Within Office Hours No Additional Charge Will Be Levied.
In All Cases Flight Number Is Mandatory
 
Method of Payment
The Following Methods Of Payment Are Accepted:
 
Web-Billing Accepted - Web Billing Account Is Necessary
 
Avis Issued Charge Card
Avis Company Travel Order
Full Credit Voucher
Fixed Value Voucher - For Latter an Additional Method Of Payment Is Required
At The Beginning of the Rental To Cover Any Additional Charges
(Avis Honoured Credit Card or Avis Issued Charge Card)
 
Airplus Company Account (Currently Available For German Corporate Renters Only!) Airplus Web-Billing Account Is Necessary.
 
Avis Honoured Credit Cards:
American Express, Diners Club, Mastercard And Visa (But Not The Visa Electron Card).
The Card Holder Must Be Present To Sign The Rental Agreement.
 
1. Customer Qualification Policy Main Fleet And Prestige Cars
 
Car Groups E, G, F - Customers From Germany:
1 Visa/Amex/Diners/Master Card + Passport/Id Card
1 Avis Charge Card
1 Avis Voucher (F Or T) + One Credit Card
 
Car Groups E, G, F - Customers From Abroad
1 Visa/Amex/Diners/Master Card + Passport/Id Card
1 Avis Charge Card
1 Avis Voucher (F Or T) + One Card
 
Car Groups J & J1 - Customers From Germany
2 Different Avis-Accepted Cards (Two Different Companies But No Matter Which One)
1 Eurocard Gold/Visa Gold (Issued In Germany)
1 Amex Gold/Platinum
1 Avis Charge Card
1 Avis Full Credit Voucher + Any Accepted Card
 
Car Groups J & J1 - Customers From Abroad
2 Different Avis-Accepted Cards (Two Different Companies But No Matter Which One) But One Must Be Gold
1 Amex Gold/Platinum
1 Avis Charge Card
1 Co-Branded Lh-Senator Card
1 Avis Full Credit Voucher + Any Accepted Card
 
2. Cash Rentals Must Be On Request And Are Only Allowed For The Following Car Groups:
A - C
H + I              Estate Cars/Station Wagons
O + L             7/9 Passenger Vans
L, M, N, P     Trucks
 
Cash Rentals Are Only Possible Monday Through Friday Between 0830 And 1600h. Outside These Times Only On Request, Customer Needs To Deal With The Necessary Paperwork Prior To The Rental.
 
Customer Have To Present: Passport/Id-Card
                                                   Driving License
                                                   Local Contact (Business Part/Company/Family)
 
Customer with German address needs In addition an Euroscheck-Card/Respectively A Maestro-Card.
 
The Final Decision Whether The Customer Will Get A Car Or Not Rests With The Renting Station. If The Information Presented By The Customer Is Insufficient Or Cannot Be Checked To Avis Satisfaction, The Rental Will Be Denied.
 
A Confirmed Reservation Does Not Constitute Any Right To Get A Car.
 
Cash-Requests Have To Be Confirmed By The Stations.
Stations Will Qualify The Customer According To The Current Procedure.
 
One Way
Within Germany
 
Out/In Same Station And Same City: No One Way Fee
Out/In Downtown - Airport Same City Or Vice versa: No One Way Fee
Out/In Between Different Cities: Euro 15,00 (Inkl. Tax)
A Fee Of EUR 30,00 - (Incl. Tax) Will Be Charged If Car Is Returned To A Different German Station Than Mentioned On The Rental-Agreement.
 
Outside Germany
One Way Fee Applies For Rentals Terminating In Western Or Eastern Europe Current Fees Loaded In Wizard
 
All Mercedes Cars: No One Way Into Italy
 
Prestige Cars: No One Way Rental Terminating Outside Germany - Porsche May Only Be Driven In Germany, Austria And Switzerland.
 
Group M, N + P (Cargo Vans): No One Way Rental Terminating Outside Germany
 
Pre-Payment
Estimated Cost Of Rental Plus 20%. Minimum EUR 150.00
 
Cash Prepayment: See Method Of Payment
 
Special Equipment
All Subject To Airport Fee 20%
 
:Avis Mobile Wifi:
Available In Berlin (Tegel) And Munich Airport Appropriate For Laptops, Smart Phones And Tablet PCs Capable For Up To 5 Devices On Request
 
Enter /Wfi In The Remarks Field
Cost EUR 8.95 (Incl Tax) Per Day
Maximum Charge 10 Days EUR 89.50 (Incl Tax) In Case Of Loss A Charge Of EUR 70.00 Applies
 
:GPS:
Price Incl. GPS Units
Available For Groups C, E, F, G, J
 
Mobile Navigation Systems (Tom Tom)
Available For Car Groups: A, B, D, I, H, O, L, K
No One Way Rentals With Tom Tom Devices
 
To Reserve - Enter /GPS in The Remarks Field
 
GPS Navigation On Automatic Confirmation At The Following Stations:
 
Augsburg - Ab1
Chemnitz - Cz4
Berlin - BER, RJ5, BE2, TXL and SXF
Bonn - BO8
Bremen - BEM, BRE
Dresden - RD7, DRS
Duesseldorf - DU1, DUS
Duisburg - DSB
Essen - ES8
Frankfurt - FR7, FRA
Gelsenkirchen - GEK
Hamburg - E0H, HAM, IF4
Hanau - AN4
Hannover - VH1, HAJ
Heidelberg - HDB
Karlsruhe - KRH
Koeln - CG3, CGN
Leipzig - ZD5, LEJ
Munich - MUC, MC1, MC4, MC3, MK8
Muenster - M05
Nuernberg - NU1, NUE
Oberursel - KQ5
Stuttgart - SG3, STR
Wiesbaden - BT4
 
In Case Of Corporate Customers:
Daily Rate: Euro 4,00 (EUR 3.36 Netto) Per Day
Max. 10 Day Charge.
Counter-product Code Sat
 
In Case Of Private Customers:
Daily Rate: Euro 7,00 (EUR 5.88 Netto) Per Day
Max. 10 Day Charge.
Counter-product Code GPW
 
In Case Of Theft Or Damage Following Costs Will Apply:
All Prices Incl. Vat (Charge Via Code B)
 
GPS Unit: Euro 350.00 (Incl. Tax)
Windscreen Mount: Euro 39.95 (Incl. Tax)
In Car Charger: Euro: 19.95 (Incl. Tax)
Carry Case: Euro 49.00 (Incl. Tax)
 
:Ski-Racks:
EUR 6.00 (Incl. Tax) Per Day, Maximum EUR 42.00 (Incl. Tax)
Only In Ski Resorts (Please Refer To Station Info, Special Equipment)
Ski Resorts - Ski-Racks Take Up To Three Pairs of Skis
 
:Snow-Chains:
EUR 26.00 (Incl. Tax) Per Rental, Only Available In Ski Resorts (Please Refer To Station Information, Special Equipment)
 
:Snow Tyres:
From 01 Nov - 31 Mar All Passenger Cars Are Equipped With Winter Suitable Tyres And Icescraper (See Winterization Fee).
For October And April Snow Tyres Must Be Reserved At Least 24 Hours In Advance.
EUR 15.00 Incl. Tax Per Day
Maximum Of EUR 150.00 Incl. Tax Per Month
 
:Baby Seats:
Automatic Confirmation - EUR 9.00 (Incl. Tax) Per Day, Maximum EUR 45.00 (Incl. Tax) - Baby Seats Are For Babies Up To 12 Months
 
:Children Safety Seats:
Automatic Confirmation - EUR 9.00 (Incl. Tax) Per Day, Maximum EUR 45.0 (Incl. Tax) - Infant Safety Seats Are For Children From 1 To 4 Years
 
:Children Booster Seats:
Automatic Confirmation - EUR 9.00 (Incl. Tax) Per Day, Maximum EUR 45.0 (Incl. Tax) - Children Booster Seats Are For Children From 4 To 12 Year
 
Note: Please Advise Age Of Children To Make Sure That Appropriate Safety Seat Is Provided (E.G.Rmk: Css/1yr).
All Safety Seats Are Not Available For International One-Way, But Can Be Purchased At The Rental Station With Advanced Reservation At A Rate Of EUR 90.00 Inkl. Tax (Baby/Children Safety Seat Or EUR 47.00 Inkl. Tax (Children Booster Seat).
 
:Diesel Option:
Valid Only In Germany
Not Available For Group A, M, N, P
 
Enter /Die In The Remarks Field For Individual
Cost Individual EUR 3.00 (Incl Tax) Per Day
Maximum Charge Individual 14 Days EUR 42.00 (Incl Tax)
 
Enter /Die In The Remarks Field For Corporate
Cost Corporate EUR 2.26 (Incl Tax) Per Day
Maximum Charge Corporate 14 Days EUR 31.65 (Incl Tax)
Automatic Confirmation
 
Surcharges
Airport/Railway Station Surcharge
20% On Total Amount
 
Winterization Fee
Applicable From 01 Nov - 31 Mar On All Passenger Cars
A Fee Of EUR 11.00 (Incl Tax) Per Day With A Max Of 10 Days Being Charged (EUR 110) Is Included In The Rates
Vehicle Is Equipped With Winter Suitable Tyres And Icescraper For Corporate Customers Special Agreements May Apply
 
Non Agreed Return Station Fee
EUR 30.00 (Incl. Tax) - If The Car Is Returned To A Station, That Was Not Agreed At Checkout.
 
Non Cancellation Fee For Standard Fleet For Non Prepaid
A Non Cancellation Fee Of EUR 47,60 (Incl. Tax) Applies If The Car Is Not Being Picked Up Within 24 Hours
 
Non Cancellation Fee For Standard Fleet For Prepaid
A Non Cancellation Fee Of EUR 95,00 (Incl. Tax) Appliers If The Car Is Not Being Picked Up Within 24 Hours
 
Non Cancellation Fee For Prestige Cars
A Non Cancellation Fee (Less Than 24hrs) Of EUR 95,20 (Incl. Tax) Applies To All Reservations For Prestige Cars
 
Tax
19.00 %
 
Young Driver
Under 25 Years.
A Young Driver Fee Will Be Charged For Each Young Driver.
Cost: EUR 11.90 Inkl. Tax Per Day - Maximum 10 Days Charge Purchase Of CDW Is Obligatory

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.